Refund Policy

At Leather Carry House, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, our return and refund policy is designed to make the process as simple as possible.

1. 60-Day Return Window

We offer a 60-day return window for eligible purchases.

If you wish to return an item, please contact us within 60 days of receiving your order.

2. Return Conditions

To be eligible for a return, the product should generally:

• Be unused and in its original condition.
• Be returned with its original packaging and accessories, where applicable.
• Not show signs of damage, excessive use, or alteration.
• Include the relevant order information or proof of purchase.

Certain products may have additional return conditions.

3. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide your order details and clear photographs of the product and packaging. Our team will review the issue and provide the appropriate solution.

4. Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If your return is approved, the refund will be processed using the applicable payment method or another agreed method.

The time required for the refund to appear may vary depending on the payment provider or financial institution.

5. Non-Eligible Returns

A return may not be accepted if the product:

• Has been used beyond reasonable inspection.
• Has been damaged after delivery due to customer misuse.
• Is missing essential original packaging or accessories where required.
• Is returned outside the applicable return period.
• Does not meet the conditions of this Refund Policy.

6. Return Shipping

Return shipping arrangements and costs may vary depending on the reason for the return.

If the item is returned because it is damaged, defective, or incorrectly supplied, please contact our support team before sending the product back so we can provide the appropriate instructions.

7. Exchanges

If you would like to exchange a product, please contact us. Exchange availability may depend on product availability and the condition of the returned item.

8. Contact Us

For return or refund questions, please contact our customer support team:

Phone: +92 346 179-3233
Email: info@leathercarryhouse.com

Please include your order number and a brief description of your request so we can assist you efficiently.

Leather Carry House — Quality products, customer-focused service.